T-TAP: Staffing

Goal: To ensure that each new CSS employee is provided with a smooth, thorough and standardized entry and orientation to our organization, our customers, and our services.

Background: This document is a “work in progress.” It is regularly updated when CSS staff to identify new or improved or formats for orienting new staff. This document also promotes accountability for a function that is critically important, but often overlooked or minimized. Accountability for completing and filing this form is shared between the new employee and the employee’s supervisor. Once complete, the form is placed in the Personnel record and referenced as needed.

Procedures:

The Orientation Checklist is given to all employees on their first day of employment.

The supervisor explains the form and discussess each item with the new employee.

Consensus is reached between the supervisor and new employee regarding timelines, priorities, and methods for completing the form

While the supervisor is ultimately responsible for ensuring completion of the form (and the orientation process in general), the employee is instructed that they must assume primary responsibility for completing items that are within their control and communicating their needs as necessary to fully complete their orientation process.

Once an item is completed, the employe will place a check mark next to the item.

The new employee will present the form to the supervisor during the weekly supervision meetings until the orientation and the form is complete. The time frame for completion may vary based on a variety of factors (e.g., full time vs. part time).

Once the form is complete, it is turned into the supervisor for review and discussion. During this discussion, the employee is responsible for discussing their need for any additional support by them.

The form is then filed in the Personnel File by the Office Administrative Assistant.

The form can be referenced again by the supervisor and employees to address future training needs and performance issues as needed.

A. Items needed prior to employment offer:	Completed	N/A	Supervisor’s initial
1. Resume	_____	_____	_____
2. Application	_____	_____	_____
3. References	_____	_____	_____
4. Criminal Background Check	_____	_____	_____

B. Items needed as a condition of employment:	Completed	N/A	Supervisor’s initial
1. DMV record	_____	_____	_____
2. Verification/Copy of automobile insurance	_____	_____	_____
3. Copy of driver’s license	_____	_____	_____
4. Cropy of Diploma or certificate	_____	_____	_____
5. Criminal background report	_____	_____	_____
6. Complete vehicle checklist and appropriate items are placed in vehicle per CSS’s policy.	_____	_____	_____

C. Employment Forms:	Completed	N/A	Supervisor’s initial
1. Compelte BB&T forms	_____	_____	_____
2. Tax withholding forms	_____	_____	_____
3. Complete I-9 forms (make copies of identifying documents)	_____	_____	_____
4. Complete Emergency Information	_____	_____	_____
5. Health Insurance application (optional)	_____	_____	_____
6. Sign and date job description for personnel file	_____	_____	_____

D. Read, review, and complete the following:	Completed	N/A	Supervisor’s initial
1. Personnel Policy and Procedures, sign acknowledgement form	_____	_____	_____
2. Operating Policies and Procedures, sign acknowledgement form	_____	_____	_____
3. Staff Handbook, sign acknowledgement form	_____	_____	_____
4. Code of Ethics, sign and submit for personnel file	_____	_____	_____
5. Confidentiality Agreement, sign and submit for personnel file	_____	_____	_____
6. SE Training videos	_____	_____	_____
7. Consumer Handbook	_____	_____	_____
8. Successful completion of "Effective Training at Work" CD-ROM	_____	_____	_____
9. "Customized Employment Strategies for Ind. With Dis." CD-ROM	_____	_____	_____
10. Health and Safety Manual, tour facility with supervisor	_____	_____	_____
11. OSHA video and complete quiz	_____	_____	_____

E. Deomstrated Employee Competencies:	Completed	N/A	Supervisor’s initial
1. Overview of DRS Systems and Services	_____	_____	_____
2. CARF Overview	_____	_____	_____
3. CSS Forms (including billing and documentation)	_____	_____	_____
4. Service Planning Process	_____	_____	_____
5. CSS Customer Service Philosophy	_____	_____	_____
6. Consumer Screening and Assessment	_____	_____	_____
7. Marketing and Job Development	_____	_____	_____
8. Job Analysis	_____	_____	_____
9. Job Site Instructional Strategies: Task Analysis, Sequence of Job Duties	_____	_____	_____
10. Natural Supports	_____	_____	_____
11. Fading and Stabilization	_____	_____	_____
12. "Completion of Employment Consultant Best Practice Guidelines and Checklist"	_____	_____	_____

Reference Books Avaialbe for Professional Reading:

No One is Unemployed by Debra Angel and Elisabeth Harney
Supported Employment Handbook by RRTC
Developing Individual Service Plans for Persons with Disabilities by Dale DiLeo
Beyond Traditional Job Development by Denise Bissonnette
Work and Disability: Issues and Strategies in Career Development and Job Placement by Edna Mora Szymanski and Randall M. Parker
Competitive Employment Issues and Strategies by Frank Rusch
Natural Supports in Action by Dale DiLeo
Get the Marketing Edge! A Job Developers Toolkit by Dale DiLeo

Newsletter and Journals Available:

Infolines a Training Resources Network (monthly publication)
The Advance by Natoinal APSE (quarterly publication)
Journal of Vocational Rehabilitation (6 times a year)

Videos Available for Professional Viewing:

The "Choose-Get-Keep" Approach to Vocational Programming by William Anthony, Ph.D.

This website was developed by T-TAP, funded by a cooperative agreement from the U.S. Department of Labor, Office of Disability Employment Policy (Number E 9-4-2-01217). The opinions expressed herein do not necessarily reflect the position or policy of the U.S. Department of Labor. Nor does mention of trade names, commercial products, or organizations imply the endorsement by the U.S. Department of Labor. Virginia Commonwealth University, is an equal opportunity/affirmative action institution providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran's status, political affiliation, or disability. Privacy Policy. If special accommodations or language translation are needed contact Katherine Inge at: kinge@atlas.vcu.edu or Voice (804) 828 - 1851 | TTY (804) 828 - 2494.