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Job Accommodation Network's Approach to Reasonable Accommodations
Mandy Gamble and Tracie Saab (JAN)

slide 6

Step 3: Explore Alternative Placement Options
* Will the employee receive an equal employment opportunity?
* Are accommodations needed for the new position. If successful go to Step 5: Monitor Accommodations
If not go to Step 4: Redefine the Situation

Transcript - Slide 6

Will the employee receive an equal employment opportunity? Reassignment may not be used as a way to limit, segregate or discriminate against an individual with a disability. Reassignment should not be used as a way to place an employee in a position that would segregate them or create an undesirable employment situation. Let's consider this further with an example.

An employee who works in a sales position is receiving treatment for cancer and has lost her hair. The employer is concerned about customers' perceptions of the employee. As an accommodation, the employee requests reassignment to a sales position that accommodates a flexible schedule for treatment. Two positions are vacant, A and B. The employee is better qualified for position A, which requires direct customer contact. The employer places the employee in position B because direct customer contact is not involved as sales are handled by telephone. The employer has chosen to limit the employee's employment opportunity to work in direct customer sales by hiding her from customers due to his fears of customer perceptions.

Next question, if an employee will be reassigned as an accommodation, it may be necessary to ask, "are accommodations needed in the new position?" The accommodation process is an on-going process. It may still be necessary to address accommodations in an alternate position. Let's take a look at some Situations and Solutions involving reassignment.

Situation: An operating room nurse with a latex allergy was unable to work in the OR and around latex gloves.

Solution: She was reassigned to a vacant position which required clinical case management duties and did not involve direct contact with latex.

Situation: A police officer was unable to patrol the streets due to injuries to his neck, shoulders and back.

Solution: The officer was reassigned to a desk job and permitted to alternate between sitting and standing positions.

Now, if alternative placement options have been explored in step 3 and a successful accommodation outcome has not been achieved, move on to Step 4: Redefine the Situation.



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