Training and Technical Assistance For Providers
  Training
Home
CRP Network
Contact / About Us
E-newsletters
Fact Sheets
Products
Strategies
Technical Assistance
Training

 

Staff Training and Development for Organizational Change
An Interview with Nancy Brooks-Lane

slide 12

Changing Staff Attitudes
* Reframe barriers and obstacles as opportunities.
* Know there will be stress and hard work.
* Look at what you are doing from a Civil Rights perspective.

Transcript

Interviewer: Nancy, what advice would you give to organizations who are working towards changing staff attitudes?

Nancy Brooks-Lane: One thing in addition to the other comments I made that it is important to reframe barriers and obstacles really as opportunities to grow as a way to expand skills. New learning occurs from those hardships that we struggle with. It makes us a much more interesting, much more complex individual, and certainly much more prepared to support the folks that we are working with. I think people need to know there will be stress and hard work associated with all of that but that it results in some of the most significant changes in the lives of the people we support. People need to celebrate that gift that we have been fortunate to be a part of.

Interviewer: Nancy I cannot thank you enough for the time you have spent with us today. I would just like to ask you in closing if you have any sort of closing recommendations to staff from various organization who might be thinking about moving from facility based supports to community based supports? Any final words of wisdom you would like to share?

Nancy Brooks-Lane: I guess it is just that it is so very important to look at what you are doing from that civil rights perspective. The folks that we support have so many barriers that they have to struggle with, and I think in many ways they are stronger than most of us as a result of that. It is just the right thing to do to offer people an opportunity to be a part of their community, to have a valued role and those sorts of goals and life that we all want for ourselves.



back to top

 

This website was developed by T-TAP, funded by a cooperative agreement from the U.S. Department of Labor, Office of Disability Employment Policy (Number E 9-4-2-01217). The opinions expressed herein do not necessarily reflect the position or policy of the U.S. Department of Labor. Nor does mention of trade names, commercial products, or organizations imply the endorsement by the U.S. Department of Labor. Virginia Commonwealth University, is an equal opportunity/affirmative action institution providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran's status, political affiliation, or disability. Privacy Policy. If special accommodations or language translation are needed contact Katherine Inge at: kinge@atlas.vcu.edu or Voice (804) 828 - 1851 | TTY (804) 828 - 2494.