From Guest: What are some ways to help them develop trust with their coworkers? Any recommendations on understanding the team concept? Helping develop trust and connections with coworkers should be identified in the support planning strategy. Helping people to gain confidence in themselves and to develop friendships might be a couple of the objectives of the support planning, for instance you might want to work with the person and role play situations that they might find themselves in with coworkers as a way to get them to think about developing coworker relationships. From Guest: What about youth who are homeless and involving them about employment? The strategies that I mentioned about engaging people in a process of insight development, testing flexible work opportunities, and especially developing connection and trust with their practitioners should have some relevance with working with young folks. Try www.REDF.org for JUMA ventures working with young folks or www.pepnet.org for youth development strategies. From Guest: How can we improve access and use of One-Stop systems for folks who are homeless? You might start by seeing if your One-Stops has a disability program navigator and if that person is up to speed on the impact of homelessness and disability on employment. The Navigator's role is to increase access and use of One-Stops by people with disabilities and that includes those that are homeless. They could be a resource for training One-Stopss staff and other community partners to improve access to services by people who are homeless. From Guest: You mentioned benefits planning which I feel is vital. Some people may not be familiar with this. How may providers access this in their states? Your state probably has Social Security funded Benefits Planning and Advisement Officers (BPAO's). Often times they are staffed located at Independent Living Centers or One-Stops that train agencies on benefits planning issues. You should also go to SSA.gov to get up to date information on Benefits Planning and work incentives and make sure that you as well as any customer you are working with on employment issues has a copy of the SSA Redbook.